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- Ordering Guidelines
Ordering Guidelines for Canadian Premature Babies Foundation
1. View and add desired items to cart and "Check out"
2. Select method of payment and delivery option.
3. Arrange for payment online using a credit card (Visa or MasterCard) or Paypal
4. Billing address should be the one in your credit card.
5. You can ship to your home at a flat rate of $15.00 or or select curbside pickup at our Marchant’s office location – 849 Progress Avenue, Toronto, ON, M1H 2X4 if you’re around Toronto.
6. Since these are custom products made with your team logo, please allow 4 weeks for the completion of order unless special delivery arrangements are made. Due to high volume of orders during the holiday season, back to school or track and field seasons, it may take up to 6-8 weeks to complete the order. Every attempt is made to get your order sooner where possible.
7. Further inquiries, please email your questions to: support@marchants.com call 1-877-439-9400. Due to the nature of custom clothing we cannot be responsible for incorrect sizes being ordered.
Notes:
Every attempt is made to ensure stock availability. However due to circumstances beyond our control our suppliers may have stocking issues, sometimes substitutions are made with equal or better options. You will be advised.
Mock-ups on the sites are only approximations of how the final product will look. Due to different sizes and proportions actual finished apparel may look different.
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